Help and contact
A question, a bug or an idea for Pinfall? Send an email. If something went wrong, include your device model and iOS version.
pinfall@ihsanfir.devQuestions bowlers ask
How do I restore my purchase?
Tap Restore on the plan screen, or open Settings in Pinfall and tap Restore Purchases. Use the same Apple Account you bought with.
How do I get my games on a new iPhone or iPad?
Sign in to iCloud with the same Apple Account on the new device, install Pinfall and open it: your games come back from your iCloud. Sync with iCloud is in Settings in Pinfall. For a second copy, tap Every ball (CSV) in Settings.
I entered a ball wrong. How do I fix it?
Before Next, tap the pin again. After Next, Undo at the top right steps back one ball. To change an earlier ball, tap its frame in the score strip.
I deleted a game by mistake.
Deleted games stay in Recently Deleted, in Settings, for 30 days. Open it and tap Restore next to the game.
How do I cancel the monthly plan?
Open the Settings app on your iPhone, tap your name, then Subscriptions, then Pinfall. Manage Subscription in Pinfall’s Settings opens the same page. Every game you entered stays on your phone after the plan ends.
I bought Lifetime while I was paying monthly.
Lifetime unlocks Pinfall for good. Cancel the monthly subscription so it stops charging: Apple does not cancel it for you.
There is no signal at my centre. Will Pinfall lock me out?
No. When the App Store can’t be reached, Pinfall goes by the last answer it had, so a paying bowler is never locked out at the lanes.
How do I change the app’s language?
Open the Settings app, tap Apps, then Pinfall, then Language. The app switches without changing your phone’s language.
Still need help?
Write to us. Every email is read by the person who makes Pinfall.